RodeoSlot Privacy Policy

At RodeoSlot Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit rodeoslot.com, register an account, or use any of our services. By accessing RodeoSlot, you acknowledge that you have read and understood how we handle your data, and you consent to the practices described below.

Information We Collect

When you create a RodeoSlot account or browse our platform, we collect several categories of information necessary to provide our services and comply with our licensing obligations under the Curacao Gaming Authority, licence No. OGL/2024/790/0272.

• We gather registration details such as your name, date of birth, email address, phone number, and country of residence
• We collect identity verification documents during our KYC process, including government-issued ID and proof of address
• We record financial information related to your deposits and withdrawals, including payment method details
• We track your gaming activity, including wagers, bonus usage, and session history, to improve our services
• We log technical data such as IP address, device type, browser information, and login timestamps
• We store communications you send to our support team via live chat, email, or social channels

How We Use Your Data

We use the information we collect for legitimate business purposes connected to operating RodeoSlot Casino. Our casino relies on this data to run our platform securely, process transactions, and personalize your experience across our games, including slots, live casino, table games, and sports betting.

• We use your data to verify your identity and prevent fraud, underage access, or money laundering
• We process your deposits and withdrawals, including those requested via bank transfer, e-wallets, or cryptocurrency
• We analyze your activity to calculate Loyalty Program ranks, Wager Points, Deposit Points, and rakeback entitlements
• We send you promotional offers, such as free spins or reload bonuses, where you have agreed to receive marketing communications
• We use aggregated data to improve our website, mobile browser experience, and PWA application performance
• We retain records to meet our obligations under anti-money laundering and responsible gambling regulations

Legal Basis for Processing

We process your personal data based on several legal grounds. We rely on contractual necessity to deliver the services you request when you register and play at RodeoSlot. We also process data to comply with legal obligations imposed by our licensing authority, and we rely on your consent for optional marketing communications, which you may withdraw at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate RodeoSlot Casino effectively. These tools help us remember your preferences, keep you logged in, and understand how visitors interact with our platform. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality on our site.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us run our business operations.

• We share data with payment processors to facilitate deposits and withdrawals through Visa, Mastercard, Skrill, Neteller, cryptocurrency networks, and other supported methods
• We work with identity verification providers to confirm your age and identity during the KYC process
• We disclose information to regulatory authorities when required by law or requested by the Curacao Gaming Authority
• We may share limited data with marketing and analytics partners to improve our promotional campaigns
• We cooperate with fraud prevention services to detect suspicious activity across our platform

Data Security

We implement industry-standard security measures to protect your personal and financial information. Our systems use encryption protocols to secure data transmitted between your device and our servers, whether you access RodeoSlot through a web browser, mobile browser, or our PWA app for Android, iOS, Windows, or Mac. We restrict access to personal data to authorized personnel who require it to perform their duties, and we regularly review our security practices to address emerging risks.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward to satisfy legal, regulatory, and accounting requirements. Financial records related to deposits and withdrawals, as well as KYC documentation, are typically retained for several years following account closure, in line with anti-money laundering regulations applicable to our operations.

Your Rights

We recognize that you have certain rights regarding your personal data, depending on applicable data protection law in your country of residence. If you are located in a jurisdiction covered by GDPR or similar legislation, you may exercise the following rights.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including direct marketing
• You may request a copy of your data in a portable format
• You may withdraw consent for marketing communications at any time by contacting our support team

International Data Transfers

As RodeoSlot Casino operates internationally and serves players across markets including Canada, Australia, New Zealand, and numerous European countries, your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place whenever such transfers occur, consistent with our obligations as a licensed operator.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including the United States, United Kingdom, Spain, the Netherlands, and other jurisdictions listed in our Terms and Conditions. If you access RodeoSlot from a restricted location, we reserve the right to suspend your account and decline to process further transactions.

Children's Privacy

Our services are intended exclusively for individuals of legal gambling age. We do not knowingly collect personal data from minors, and we verify age through our KYC procedures before processing any withdrawal request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of RodeoSlot after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our support team at support@rodeoslot.com. Our live chat is available 24/7, and our Help Center provides additional guidance. You can also reach us through our official X, Instagram, and Telegram channels.